DGAP-News: SoundBite in Partnership With Convergys to Discuss Strategies to Transform Contact Center Into Interaction Centers in New Webinar
SoundBite Communications, Inc.
01.12.2011 08:00
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Attendees Will Gain Valuable Insights on How Proactive Customer Communications
Can Improve Customer Service and Overall Satisfaction
BEDFORD, Mass., 2011-12-01 08:00 CET (GLOBE NEWSWIRE) —
The traditional inbound contact center model is evolving as today–s consumers
want access to more self-service options and expect that customer service
models will align with their
